People in North Wales can now access mental health support by calling 111.

A dedicated NHS phone line providing expert mental health support for people living in North Wales is now live.

Betsi Cadwaladr University Health Board has become the latest health board in Wales to launch a dedicated mental health advice service, offering support for people of all ages via the established NHS 111 call number.

Those who are concerned about their own mental health or that of a loved one are being encouraged to call 111 and select option 2, where they will be put through to one of the health board’s dedicated wellbeing practitioners.

The number is free to call from a landline or mobile, even when the caller has no credit left. The Health Board says that in life threatening situations, people should always call 999 or attend their nearest Emergency Department (A&E).

The 111 Press 2 service is currently available from 08.30 – 23:00, seven nights a week, but is expected to operate on a 24/7 basis from the end of March 2023 onwards, once additional staff have been recruited and trained.

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