NHS 111 Wales

NHS 111 Wales is a health advice and information service available 24 hours a day, every day.

For patient safety, all calls are recorded. Calls from landlines and mobiles cost 2p per minute, this will be in addition to the telephone providers access charge.

You can call 111 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments, and local health services. 

Call 111

NHS 111 Wales website.

Wales Eye Care Service

Eye Health Examination Wales - including urgent eye care, please click the link below

Wales Eye Care Service

Out of Hours & Urgent Problems

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness, or severe bleeding dial 999.

Also, in the event of poisoning or overdose then attend the local A&E department

Minor Injuries Unit

Llandudno General Hospital - Address: Llandudno General Hospital, Hospital Road, Llandudno, Conwy, LL30 1LB - Telephone number: 03000 850 013

Minor Injury Units (MIU) are nurse led and treat injuries that are not critical or life threatening. They usually offer much shorter waiting times compared to other services that have to prioritise the most seriously injured patients who need urgent care.

Normally, no appointment is needed, however to keep our staff and patients safe during the COVID-19 pandemic, some of our units are asking the public to call in advance so a patient can be assessed over the phone and advised of the most appropriate place and time to attend. This helps with maintaining social distancing and protects both staff and the public. 

Injuries include:

  • Minor injuries in adults
  • Minor injuries in children
  • Human/ Animal Bites
  • Minor burns
  • Minor head injuries/ scalp laceration
  • Ear/ nose foreign bodies
  • Limb injuries
  • Minor eye injuries
  • Insect stings

Dental Issues 

Call NHS 111

If tooth or gum pain develops, contact your own dentist as they can provide emergency treatment.

If you do not see a dentist on a regular basis or you develop a problem outside of normal working hours, ring 111 where you will be triaged over the phone by a dental nurse who will advise you on the best course of treatment and if necessary they will help you make an appointment with your nearest emergency dentist. 

Toothache on its own (for example, toothache with no other accompanying symptoms or signs) is not a dental emergency.  Patients with toothache should not attend an Emergency Department. The following are classed as emergency:

  • Bleeding from recent surgical site that will not stop, for example after tooth extraction
  • Increased swelling that is causing difficulty with breathing and/or swallowing
  • Damage to teeth or jaws as a result of an accident